Privacy Policy

Last updated: July 2, 2026

Welcome to Marlozzi ("Marlozzi," "Company," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit marlozzi.com, purchase our products, or otherwise interact with our website and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. Nothing in this Privacy Policy limits or excludes any rights you may have under applicable privacy or consumer protection laws.


1. Company Information

Marlozzi

6200 Stoneridge Mall Rd, Ste. 300

Pleasanton, CA 94588

United States

Email:
support@marlozzi.com

Website:
marlozzi.com


2. Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information.

Information You Provide

When you make a purchase, create an account, contact us, subscribe to emails, or otherwise communicate with us, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Order history
  • Customer support communications
  • Product reviews
  • Marketing preferences
  • Any other information you voluntarily provide

Payment Information

Payments are securely processed by third-party payment providers including:

  • Shopify Payments
  • PayPal
  • Stripe

We do not store your complete payment card information on our servers. Payment information is processed directly by our payment providers in accordance with their own privacy and security practices.


Automatically Collected Information

When you browse our website, we automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language settings
  • Time zone
  • Website activity
  • Shopping cart activity
  • Pages viewed
  • Products viewed
  • Referring website
  • Date and time of access
  • Cookies and similar technologies

Information from Third Parties

We may receive information from trusted business partners including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Fraud prevention providers
  • Analytics providers
  • Advertising partners
  • Email marketing providers
  • Customer support platforms

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Verify payments
  • Deliver products
  • Communicate regarding purchases
  • Provide customer support
  • Prevent fraud
  • Detect security incidents
  • Improve website performance
  • Personalize your shopping experience
  • Respond to inquiries
  • Send order confirmations
  • Send shipping updates
  • Send marketing communications (where permitted)
  • Conduct analytics
  • Improve products and services
  • Meet legal obligations
  • Protect our legal rights
  • Enforce our Terms of Service

4. Legal Basis for Processing (GDPR & UK GDPR)

Where the GDPR or UK GDPR applies, we process personal information based on one or more of the following legal grounds:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent
  • Protection against fraud
  • Protection of our legal rights

Where processing is based on consent, you may withdraw your consent at any time without affecting processing that occurred before withdrawal.


5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember shopping cart contents
  • Save customer preferences
  • Understand website traffic
  • Improve website performance
  • Measure advertising effectiveness
  • Personalize content
  • Detect fraud
  • Maintain website security

Cookies may include:

  • Essential Cookies
  • Functional Cookies
  • Analytics Cookies
  • Advertising Cookies
  • Performance Cookies

You can disable cookies through your browser settings. However, doing so may affect certain website functionality.

Where required by law, we obtain your consent before placing non-essential cookies.


6. Email Marketing

If you subscribe to our mailing list or otherwise consent, we may send:

  • Promotions
  • Discounts
  • Product announcements
  • Company news
  • Marketing campaigns

You may unsubscribe at any time using the unsubscribe link included in every marketing email.

Transactional emails relating to your purchases will continue to be sent even if you opt out of marketing communications.


7. How We Share Information

We do not sell your personal information for monetary compensation.

We may share information with trusted service providers necessary to operate our business, including:

  • Shopify
  • Shopify Payments
  • Stripe
  • PayPal
  • USPS
  • UPS
  • Email marketing providers
  • Analytics providers
  • Fraud prevention providers
  • Cloud hosting providers
  • Professional advisors
  • Government agencies where legally required

These service providers may only process your information as necessary to perform services on our behalf or as otherwise permitted by law.


8. Shopify

Our online store is hosted by Shopify.

Shopify provides the e-commerce platform that allows us to sell our products and services. Your information may be stored through Shopify's secure servers and databases in accordance with Shopify's Privacy Policy.


9. Advertising & Analytics

We may use services including:

  • Google Analytics
  • Meta Pixel
  • Google Ads
  • Shopify Analytics
  • Email marketing platforms

These services help us understand customer behavior, improve website performance, measure advertising effectiveness, and personalize marketing.

Some providers may collect information directly through cookies or similar technologies.


10. Data Retention

We retain personal information only for as long as necessary to:

  • Complete purchases
  • Provide customer service
  • Maintain accounting records
  • Comply with tax obligations
  • Prevent fraud
  • Resolve disputes
  • Enforce agreements
  • Meet legal obligations

When information is no longer required, we securely delete or anonymize it where reasonably practicable.


11. International Data Transfers

Because our service providers may operate internationally, your information may be transferred outside your country of residence, including to the United States.

Where required by law, we implement appropriate safeguards for international transfers, including contractual protections and other legally recognized transfer mechanisms.


12. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.


13. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete personal information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Receive a portable copy of your information
  • Lodge a complaint with your local supervisory authority

To exercise your rights, contact us at:

support@marlozzi.com

We may request reasonable verification of your identity before responding to your request.


14. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information we collect
  • Access your personal information
  • Correct inaccurate information
  • Delete personal information
  • Request information regarding disclosures
  • Opt out of certain data sharing where applicable
  • Limit the use of sensitive personal information where applicable
  • Not be discriminated against for exercising your privacy rights

To exercise these rights, contact us at:

support@marlozzi.com

We will respond within the timeframe required by applicable law.


15. Children's Privacy

Our website is not directed to children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected without appropriate consent, we will promptly delete such information.


16. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.


17. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature. Because there is currently no universally accepted standard for responding to DNT signals, our website does not currently respond to such signals.


18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or operational practices.

The updated version will be posted on this page with a revised "Last updated" date.

Your continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.


19. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Marlozzi

Email: support@marlozzi.com