Last updated: July 2, 2026

Welcome to Marlozzi ("Marlozzi," "Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of marlozzi.com (the "Site"), including any purchases made through the Site.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

Nothing in these Terms limits or excludes any rights you may have under applicable consumer protection laws that cannot legally be waived.

1. Eligibility

By using this Site, you represent that you:

• Are at least 18 years of age or the age of majority in your jurisdiction.
• Have the legal capacity to enter into a binding agreement.
• Will use the Site only for lawful purposes.

You may not use our products or services for any illegal or unauthorized purpose.

2. Products and Services

We sell home and lifestyle products through our online store.

We make every reasonable effort to accurately display product descriptions, colors, dimensions, specifications, and images. However:

• Colors may vary depending on your device or monitor.
• Product images are illustrative.
• Minor manufacturing variations may occur.
• Packaging may change without notice.

These differences do not necessarily constitute defects.

3. Pricing

Prices are displayed in U.S. Dollars unless otherwise stated.

We reserve the right to:

• Correct pricing errors
• Cancel orders affected by pricing mistakes
• Change prices without prior notice
• Modify promotions at any time

If your payment has already been processed for an incorrectly priced item, we will contact you before shipping and offer the option to proceed at the correct price or receive a full refund.

4. Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

• Suspected fraud
• Pricing errors
• Product availability
• Payment issues
• Violation of these Terms
• Unusual purchasing activity

If your order is canceled after payment has been processed, you will receive a refund for the amount charged.

5. Payment

We currently accept payments through:

• Shopify Payments
• PayPal
• Stripe

You authorize us to charge your selected payment method for all applicable amounts, including taxes and shipping charges.

Failure of payment authorization may result in cancellation of your order.

6. Shipping

7. Customer Responsibilities

You agree to provide:

• Accurate billing information
• Accurate shipping information
• Valid contact information

You are responsible for ensuring your shipping address is correct before completing your purchase.

We are not responsible for delays, losses, or additional shipping costs resulting from incorrect addresses provided by the customer.

8. Risk of Loss

Unless otherwise required by applicable law, risk of loss and title to purchased products transfer to you when your order is delivered to the shipping carrier.

Once a package has been accepted by the carrier, delays, routing issues, or handling by the carrier are outside our direct control.

Where a shipment is confirmed as lost in transit by the carrier, we will work with you to pursue an appropriate resolution consistent with our Shipping and Refund Policies.

9. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy.

Please review that policy before making a purchase.

Nothing in these Terms affects any mandatory consumer rights you may have under applicable law.

10. Proper Product Use and Assumption of Risk

Our products are intended to be used only:

• As described
• In accordance with any instructions provided
• For their intended household purpose

You agree to:

• Read all instructions before use.
• Supervise children where appropriate.
• Use products responsibly.
• Stop using any product if damage or defects are discovered.
• Inspect products upon receipt.

Improper use, misuse, alteration, abuse, or use contrary to provided instructions may increase the risk of injury or damage. To the fullest extent permitted by law, you assume responsibility for risks arising from such improper use.

Nothing in this section limits liability that cannot legally be excluded under applicable law.

11. Intellectual Property

All content on this Site is owned by or licensed to Marlozzi, including:

• Logos
• Product photography
• Graphics
• Icons
• Videos
• Website design
• Text
• Product descriptions
• Branding

You may not copy, reproduce, distribute, modify, or commercially exploit any content without our prior written permission.

12. User Content

If you submit reviews, photos, testimonials, or other content, you grant Marlozzi a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, publish, display, and distribute such content for business and marketing purposes.

You represent that you own or have permission to share any content you submit and that it does not infringe the rights of any third party.

13. Prohibited Uses

You agree not to:

• Violate any law or regulation.
• Engage in fraudulent activity.
• Attempt to gain unauthorized access to the Site or its systems.
• Distribute malware or harmful code.
• Interfere with website functionality.
• Harvest customer information.
• Use automated scraping tools without permission.
• Impersonate another person or entity.

We reserve the right to suspend or terminate access for violations of these Terms.

14. Disclaimer of Warranties

To the fullest extent permitted by law, the Site and all products and services are provided on an "as is" and "as available" basis.

Except as expressly required by applicable law, Marlozzi disclaims all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

Nothing in this section excludes warranties that cannot legally be disclaimed under applicable law.

15. Limitation of Liability

To the fullest extent permitted by law, Marlozzi, its owners, employees, officers, affiliates, suppliers, contractors, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, business interruption, or replacement costs, arising out of or relating to your use of the Site or any products purchased through the Site.

Where liability cannot be excluded but may be limited, Marlozzi's total cumulative liability arising from any claim relating to a product or order shall not exceed the amount actually paid by you for the specific product giving rise to the claim.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot legally be excluded under applicable law.

16. Indemnification

You agree to indemnify, defend, and hold harmless Marlozzi, its owners, officers, employees, affiliates, contractors, suppliers, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your misuse of our products.
• Your violation of these Terms.
• Your violation of any applicable law.
• Your infringement of any third-party rights.
• Any content you submit through the Site.

This obligation applies only to the extent permitted by applicable law.

17. Third-Party Services

Our Site may integrate or link to third-party services, including payment processors, shipping providers, analytics providers, and social media platforms.

We are not responsible for the availability, content, security, or privacy practices of third-party websites or services.

Your interactions with those services are governed by their respective terms and policies.

18. Force Majeure

We are not responsible for delays or failures in performance caused by events beyond our reasonable control, including but not limited to:

• Natural disasters
• Fires
• Floods
• Severe weather
• Labor disputes
• Government actions
• Pandemics
• Supply chain disruptions
• Transportation interruptions
• Internet outages
• Carrier delays

We will make commercially reasonable efforts to resume performance as soon as practicable.

19. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.

Subject to any applicable mandatory consumer protection laws, any legal proceedings shall be brought in the state or federal courts located in Alameda County, California, and each party consents to the jurisdiction of those courts.

20. Informal Dispute Resolution

Before filing a lawsuit, both you and Marlozzi agree to make a good-faith effort to resolve any dispute informally.

To initiate the process, please email:

support@marlozzi.com

with:

• Your name
• Order number
• Description of the issue
• Desired resolution

The parties agree to attempt informal resolution for at least 30 days before initiating legal proceedings, unless immediate legal action is necessary to preserve legal rights.

21. OPTIONAL ALTERNATIVE – Arbitration & Class Action Waiver

Optional Clause: This section can reduce litigation costs by requiring most disputes to be resolved through individual arbitration instead of court. However, some customers may view arbitration less favorably, and certain jurisdictions impose specific requirements for enforceability. Have California counsel review this clause before use.

If you choose to include it:

Any dispute arising from these Terms or your use of the Site shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. You and Marlozzi waive the right to a trial by jury and to participate in any class action, class arbitration, or representative proceeding, except where such waivers are prohibited by applicable law.

22. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.

23. Waiver

Failure by Marlozzi to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.

24. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Refund & Return Policy, constitute the entire agreement between you and Marlozzi regarding your use of the Site and supersede any prior agreements relating to the same subject matter.

25. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes become effective constitutes acceptance of the revised Terms.

26. Contact Information

Marlozzi

Email: support@marlozzi.com